Legal – Dev-Byrne & Company https://staging.dev-byrne.com Thu, 03 Mar 2016 17:16:02 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.16 https://staging.dev-byrne.com/wp-content/uploads/2017/03/cropped-DBCLogo-32x32.png Legal – Dev-Byrne & Company https://staging.dev-byrne.com 32 32 Legal (International) https://staging.dev-byrne.com/industry-legal-2/ Tue, 16 Feb 2016 22:22:10 +0000 http://staging.dev-byrne.com/?p=492 With multiple locations worldwide, a large law firm requested an audit of all domestic and international services with specific attention to its overseas network. Besides the backbone network, the firm needed a review of...

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]]> With multiple locations worldwide, a large law firm requested an audit of all domestic and international services with specific attention to its overseas network. Besides the backbone network, the firm needed a review of all business continuity and disaster recovery back-up services at its locations.

 

Result: Using customized inventory mapping, several circuits at global locations where identified as late carrier disconnects. In addition, the audit revealed the client had been paying for unnecessary equipment charges for the past several years. Last, the audit revealed that contractually obligated discounts were not being applied. All billing errors resulted in credit and savings equal to 20 percent of the client’s annual spend.

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]]> Legal (National) https://staging.dev-byrne.com/industry-legal/ Tue, 16 Feb 2016 22:03:21 +0000 http://staging.dev-byrne.com/?p=445 After migrating voice services between two carriers and moving its corporate headquarters, a New York Law firm had been struggling to resolve a technical issue for almost one year. Provisioning errors, carrier miscommunication, and...

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]]> After migrating voice services between two carriers and moving its corporate headquarters, a New York Law firm had been struggling to resolve a technical issue for almost one year. Provisioning errors, carrier miscommunication, and poor customer service drove the firm to request assistance.

 

Result: It was identified that a remote call forwarding and foreign exchange scheme set up between the firm’s new carrier and previous local carrier was misconfigured. Working with the carrier’s provisioning team and business office, the issue was resolved in less than one week.

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