A leading New York City Spine Care Facility requested a review of its voice and data network billing invoices. The company suspected that its voice billing was not correct, but lacked the in-house expertise…
Continue Reading
In its recent past, an international trade company consolidated several of its national US office locations. The firm’s Senior Vice President of Operations needed to confirm that all existing voice and data services matched…
Continue Reading
With multiple locations worldwide, a large law firm requested an audit of all domestic and international services with specific attention to its overseas network. Besides the backbone network, the firm needed a review of…
Continue Reading
After migrating voice services between two carriers and moving its corporate headquarters, a New York Law firm had been struggling to resolve a technical issue for almost one year. Provisioning errors, carrier miscommunication, and…
Continue Reading
Identifying a new and reliable 800 number solution was a major corporate initiative for a client. They needed a cost-effective call center solution that did not compromise service levels for its national finance and…
Continue Reading
The funding arm of a global not-for-profit helping to save and protect children requested an audit of all voice billing charges. The client was considering a technology transformation to migrate all traditional voice service to…
Continue Reading
Building demolition caused the destruction of carrier network facilities and adversely impacted the telecom network of several midtown Manhattan businesses including a prestigious private not-for-profit club. The club later upgraded its network from traditional…
Continue Reading
After nearly 20 years at its current location in downtown NYC, a private New York firm planned to move its corporate headquarters to allow for business growth. The company identified an office space in…
Continue Reading
The Director of IT for a private company sought help with a failed carrier circuit delivery at the firm’s corporate headquarters. He advised that miscommunication between the new carrier and the local carrier had delayed…
Continue Reading
A national executive recruiting firms’ contract with their largest telecom carrier had expired for its northeast locations. Having faced service and billing issues in the past, the firm’s CEO and executive team requested a…
Continue Reading
