Result: The audit revealed significant savings opportunities across each telecom service category including but not limited to local and long-distance usage, voice circuit access costs, and high capacity data services. In the midst of the audit, the Director of IT requested assistance with another issue. Data network bottlenecking and dropped packets were negatively impacting the business. He needed more bandwidth at critical locations, and help with getting independent pricing and delivery. A sourcing event was immediately launched for the service to get necessary technical specifications, competitive pricing, and shortest delivery intervals. All carrier solutions were presented to the Director and a final decision was approved for ordering and delivery. Outside the bandwidth upgrade, the audit yielded a 40 percent annual savings.

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